Michael Fontenot, the owner of Frank's Poboys in Opelousas, Louisiana, has issued a sincere apology to his current, past and future customers after an employee left an insensitive comment on a customer's receipt.

An image of a customer's receipt from Frank's Poboys started circulating on social media over the weekend after a black family's receipt had "balck family by window" written on it.

Michael Fontenot says he has zero-tolerance for any discriminatory behavior. Fontenot took to Facebook to apologize.

To my Current, Past and Future Customers of Frank's Poboys. This is Michael Fontenot owner of Frank's. It is with a humble heart I come to you asking for grace and forgiveness on behalf of myself, my family and all my staff due to an employee who not only used poor judgment when identifying a customer for our internal ordering system, but created pain and hurt feelings.-Michael Fontenot

Michael Fontenot commented on social media that as soon as the incident was brought to his attention, he addressed it.

I am hoping the family impacted by this unfortunate and hurtful experience reads this and will contact me, and as always I am grateful for love we've received from the community since 2016.-Michael Fontenot


The majority of social media comments are in 100% support of Mr. Fontenot and his establishment.

Thank you Mike' I know YOU personally and this is something that you NEVER condone. Being my daughters godparent, I'm aware of how you feel about zero tolerance. Love you my friend!-Shauna Sias

Frank's Poboys is located at 603 East Landry St. in Opelousas and has been serving award-winning poboys and Cajun Cuisine since 2016.

7 Places to Find the Best Boudin in Acadiana

More From 99.9 KTDY