In addition to the threats of lawsuits and all the complaints, I've seen an amazing number of news clips and videos complimenting Carnival and the crew aboard the Triumph. Being adrift with no electricity or working toilets for days had to be a pretty awful experience, the passengers lives were not threatened and the cruise line had to determine what happened and how best to handle it to ensure everyone's safety. I'm no expert, but it sounds to me like everybody did pretty well under unusual and difficult circumstances. This clip shows life before and after the engine room fire and some passengers who took it all with good humor and grace.