Don’t Say These Things In E-Mails

E-mail etiquette can be complicated. It's pretty widely understood that All Caps & multiple exclamation points are interpreted as screaming. An empty subject line is rude. So is "reply all, when not everyone needs to see your message. There are also certain words and phrases you should avoid. They lessen the effectiveness of your message. A recent article from The Muse explains why. Don't say ''just." It conveys a lack of commitment to your message. How many times have you seen the phrase, "just sayin" in social media? Why'd you bother? Another is "Hopefully." If you're looking for assistance, or trying to communicate the need for action, this doesn't get your message across. "Actually"? If you weren't actually trying to convey a given message, you wouldn't send the e-mail in the first place. "Kind of" WTH?!...Seriously? Last, but not least, "Sorry." If someone makes a request you can't accommodate, just say so. These words & phrases convey a lack of commitment and urgency. Worse yet, they can come off as passive aggressive.