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Iphone Users Dissatisfied

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AT&T Customers Least Satisfied Smart Phone Users

AT&T emerged as the cell phone carrier with the lowest scoring customer satisfaction in the nation, according to a survey released Tuesday by Consumer Reports..

The magazine surveyed more than 58,000 ConsumerReports.org readers, and AT&T ranked in last place. Among all rated carriers in the survey, AT&T also dropped “significantly.”

The iPhone also got negative ratings, which AT&T is the sole service provider. More than half of respondents to the survey who have AT&T as a carrier own some type of iPhone. Consumer Reports said its data revealed that iPhone owners are “much less satisfied with their carrier.” They also rated data service—such as Web and e-mail—lower than other smartphone users on other carriers.

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