Cox Communications is warning customers of a phishing e-mail scam with the title “Cox Communications Upgrade.”  Patricia Thompson, public affairs manager for Cox says these spam e-mails have made the rounds before and “can look very sophisticated.”

The e-mail says that the Cox Communications Webmail Team needs to eliminate unused cox.net accounts due to congestion. It goes on to say failure to respond to the e-mail with a first and last name, login email address, username and password will result in internet access and email problems. Thompson warns users to beware a message that originates from “Technical Support,” margaretm1@cox.net, and says phishing e-mails may come from other sources as well.

Cox will never ask for your personal information. It’s information that any legitimate organization would already have on file. -Patricia Thompson, Cox Communications

Cox customers who receive such e-mails are being asked to forward them to abuse@cox.net.