The Business Insider reports an Apple Store employee has revealed some of the company's "dirty secrets".

"An anonymous Apple store employee pulled back the curtain behind the company's impressive retail operation. He talked to Popular Mechanics about what it's like to be an Apple footsoldier on a day to day basis.

Here's what we learned:

On product launch day, all Apple store employees watch the Keynote together. They don't know anything ahead of time, of course. 

Customers can be shockingly rude.

Drug dealers and Chinese resellers like their iPhones and iPads. They will use fake IDs and fake credit cards and all sorts of tricks to buy Apple products.

Sales people aren't paid on commission, but they're still encouraged to sell hard. Each employee's sales number is put up for the employees to see where they rank, and selling is a way to get a promotion."

See the whole story: